A training needs assessment should form part of any organisation’s ongoing planning. When managing change, it is perhaps even more critical to identify knowledge gaps. The evaluation should highlight areas where current performance will not meet lasting desired performance and identify causes and reasons and methods that can allow such gaps and deficiencies to be corrected. It is also good practice to determine what will happen if gaps are ignored.
Three assessment levels
There are three assessment levels you should look at in this regard:|
- Organisational – look at the overall business performance. An assessment of your organisation should determine the skills and abilities needed and how they can be met by identifying weaknesses and strengths. This should include additional factors such as changing demographics (what you need to implement your change initiative), technology, political and economic elements.
- Occupational – This is essential as part of managing change. It involves